Naushad ramoly


MQA Approved - Two full day training programme on Talking the Walk: Bridging the Communication Gap

The objective of this two-day workshop was to provide tools for a more effective communication.


About the Speaker

Naushad Ramoly is a qualified ICF coach from the Graduate Business School (University of Cape Town) and holds a Masters in Organizational Psychology from INSEAD Business School Singapore.  He currently works in the US as the Chief of Operations & Strategy in a real estate Company owning and managing over 5000 multifamily apartments with an annual revenue of over USD 40mn.

He is also a coach to several executives and has run leadership and coaching courses in Mauritius for companies which include Barclays Bank and Mauritius Commercial Bank. 

Prior to his position in the US, Naushad worked for 12 years for a Fortune 500 Company as the Legal Director and Head of Corporate Affairs starting his career in Mauritius back in 2002.  In that role he lived and worked in several countries including Lebanon, Iran and Dubai and Kenya where he was the Legal Director overseeing 17 countries.  He is most known as a change agent in the roles he occupied and as well as coaching effective teams that have worked with him. 

Naushad read law at the University of Mauritius before pursuing an LLM from the University of London as a Chevening Scholar where he specialised in Intellectual Property Law.  He led a legal practice in Mauritius from 1997 to 2002 in intellectual property advising businesses, the media as well as the government of Mauritius of intellectual property and media law.  He also served as Chairman of the American Chamber of Commerce (AMCHAM) in Mauritius at that time and was a visiting fellow at the University of Mauritius lecturing in media law and ethics. During that time, he also founded and ran two businesses, an import and distribution Company as well as a TV production Company.


Communication according to blogger Tim Urban, has been the most significant factor in the growth of humanity from who we were millions of years ago to who we are now.  And yet in spite of a large number of material on the subject, communication still remains an elusive concept.  Communication builds connections and relationships that in turn build better networks and eventually better families, companies and communities.

The objective of this two-day workshop will be to provide tools for a more effective communication.  This program:

  • First will help create better self-awareness, a critical element of emotional intelligence and a foundation to building connection.  To do that the program will explore 
    • What are your values and what is important to you?
    • What is a defense mechanism?
    • What is a stress triggers and how does it affect our bodies?
    • How does shame live within us?

  • Second, we will then explore how our emotional state shows in our communication style and methods especially during periods of stress and conflict.
    • How are we perceived during our communication?
    • What messages do we want to convey as opposed to what messages do we really convey during stressful interactions?

  • Third the course will provide participants with practical tools on how to communicate better
    • What is the most effective tone and ego state to communicate with and what does that mean?
    • What is language and how do we use language to achieve what we want
    • How do we use the power of listening to deepen understanding?
    • Questioning as a tool for more effective communication 

  • We will finally be modelling some communication to give better understanding of what happens


These sessions will give the candidates an opportunity to read material and do some hands-on exercises which will allow candidates to work with the concepts learnt.  The program facilitates learning through group exercises and using the group coaching methodology.  This should also help long term sustainability to enforce and perpetuate their learning to bring about change, something much harder to achieve.

Each module will have 3 steps;
Step 1: Prior to the lecture each participant will receive a pre-read on what the course will cover.  It will also have a few exercises to be completed. 
Step 2:  The course lecture is will be held over 2 days of 7 hours each.  Starting at 8.30 am until 5.30 pm with two half hour breaks and a one hour lunch break. 
Step 3: Post module, the participant will decide the developmental goal after agreeing with the module supervisor.


What are the benefits of the course:

  • Participants will have a deeper understanding of themselves and how they behave during stressful conversations. 
  • They will be able to observe themselves and see how they communicate during stress.
  • Participants will learn about new communication tools that exist to create better communication and connection which in turn builds stronger relationships
  • They will finally get to model the new tools to facilitate better learning.
  • They will also build a network to ensure they continue to practice their communication tools.